At OneCricket  we are committed to ensuring a safe, transparent, and reliable experience for our users. If you have any complaints or concerns regarding the content, services, or usage of our website, you may raise a grievance using the details provided below.

This Grievance Redressal mechanism is established in accordance with applicable laws and best practices.

📌 Nature of Grievances

You may raise a grievance related to, but not limited to:

• Inaccurate, misleading, or outdated content

• Copyright infringement

• Privacy or data-related concerns

• Technical issues with the website

• Any violation of applicable laws or guidelines

📝 How to Raise a Grievance

To submit a grievance, please email us with the following information:

• Your full name

• Your contact email address

• Clear description of the grievance

• URL(s) of the content/page in question

• Supporting documents or screenshots (if any)

Incomplete or vague complaints may take longer to resolve.

⏱ Response & Resolution Timeline

• We aim to acknowledge grievances within 48 hours of receipt.

• We strive to resolve grievances within 15 working days, depending on the nature and complexity of the issue.

⚖️ Action on Complaints

Upon receiving a valid grievance, OneCricket will:

• Review the complaint internally

• Take appropriate action, including content correction or removal if required

• Inform the complainant about the resolution status

🔒 Confidentiality

All grievances and user information will be handled with strict confidentiality and will be used solely for grievance redressal purposes.

🔄 Changes to This Policy

OneCricket reserves the right to update or modify this Grievance Redressal page at any time without prior notice. Users are advised to review this page periodically.

Thank you for helping us maintain transparency and content quality at OneCricket.